Delete your GutBox account

Last updated: 21 October 2026

This page explains how to delete your account in GutBox, the gut health diary published by GutBox, and what happens to your data when you do. It applies to GutBox on every platform.

In the app

The quickest way, and it takes effect straight away:

  1. Open GutBox and go to the Settings tab.
  2. Tap Account & privacy.
  3. Tap Delete account and confirm.

You can also remove just your logged data, and keep the account, with Delete logged data on the same screen.

Without the app

If you no longer have GutBox installed, email support@gutbox.app with the subject “Delete my GutBox account”. Send it from the email address on your account and say how you signed in (Apple or Google), so we can find the right account. We may ask you to confirm the request before we delete anything, so that nobody else can delete your account. We will reply within one month.

What is deleted

  • Your account and sign-in details
  • Your profile and the answers you gave during setup
  • Your diary: meals, drinks, bowel movements, symptoms, gut checks, weight, medication and supplement entries, and notes
  • Foods you saved, food problems you reported, and records of your photo scans and AI usage
  • The subscription status we keep for your account

Deletion from our systems is immediate, not scheduled, and cannot be undone. Food photos are never uploaded to our servers, so there are none to delete there; photos stay on your phone until you delete the app or the photo.

What is kept

Two things survive deletion, and neither identifies you: analytics events already collected, which carry no identifier that can be traced back to your account; and anonymous, aggregated food data, meaning the nutrition figures behind a dish, not the fact that you ate it.

Purchase records held by Apple, Google and RevenueCat, our subscription provider, are kept by them under their own policies. RevenueCat's record is linked to your account ID, not your diary; email us if you want it removed.

Subscriptions

Deleting your account does not cancel a GutBox Premium subscription. It is billed by Apple or Google, and only you can cancel it: on iPhone in your Apple ID subscription settings, on Android in Google Play under Payments & subscriptions.

See the Privacy Policy for everything GutBox collects and why.